Issue: Jan 2009


Service Information and Specifications for the Automotive Industry



Specifications, service information and setting values have been playing a major role for a long time in all the sectors of the automotive industry. Irrespective of whether vehicles are to be repaired, sold, assessed, or – with a view to the overall costs of the life cycle – compared, the AuDaCon AG systems are implemented everywhere.

by James Hilton



Specifications, service information and setting values have been playing a major role for a long time in all the sectors of the automotive industry. Irrespective of whether vehicles are to be repaired, sold, assessed, or – with a view to the overall costs of the life cycle – compared, the AuDaCon AG systems are implemented everywhere.

Since the company was founded in 2004, AuDaCon AG has developed to become a leading service-provider of data in Europe. The core product for the workshop and service sector is the AuDaConAIS database-supported Information System which bundles the tasks necessary for calculating and carrying out work on the vehicle. “As a result, the workshops are quickly able to access the latest, comprehensive information as regards setting, service and repair”, accentuates Rolf Wührl, President of AuDaCon AG. The entire data is based exclusively on information and the original data - originating from the manufacturers and from the motor vehicle and parts industries.

In order to guarantee a high degree of user-friendliness, the data has been subdivided into the areas – repair, service and calculation. Besides the version for the passenger car sector there is also a separate and equally comprehensive system for commercial vehicles. As a special feature, AuDaCon AG has integrated the data for transporters in both system types.

If vehicle producers provide authorized dealers with information on the changes in the working procedures, these are supplemented by the additional data. Using the note management function at AuDaConAIS, information of this kind is immediately sent to all the users. At the same time, it is possible to access the latest callbacks here. With AuDaConTyredata, a complementary module devotes itself to the tyre business. Since the matching tyre sizes are no longer found in the car documents, Tyredata helps to indicate the tyre data stipulated by the manufacturer, relating to the specific vehicle.

Vehicle comparison

In addition to callbacks, service campaigns are repeatedly conducted by the vehicle manufacturers. These serve for handling minor, security-irrelevant problems and tasks. Due to AuDaConSOS, a great deal of this information has now been made available for the first time to the entire market around the clock on an independent web site. Here, the description of any possible symptoms and the presentation of the correct approach to solving the problem can also be called up. Another important module in the AuDaCon AG product portfolio is AuDaConCOO. Anyone who wants to assess, analyse and compare comprehensively the costs of a vehicle must take into account not only the purchase price and residual value but also the expenditure for each period of the vehicle, and this undoubtedly includes the entire lifecycle. With AuDaConCOO (Cost of Ownership), AuDaCon AG offers manufacturers, leasing companies, vehicle fleets, trading and other market participants the possibility of integrating all the vehicle-related applications into the calculations, starting from the date of purchase up to the sale.

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