Issue: Nov 2010


MSX International to Partner With Chrysler Group for the Management of European Warranty Operations



by James Hilton

MSX International, Inc. announced it has established a partnership with Chrysler Group LLC for the management of all network related warranty processes in Europe. The deployment of MSXI's proven warranty solutions is aimed at eliminating process waste at the dealer level, while streamlining claim validation and reimbursement.

"A streamlined, transparent and efficient management of dealer warranty claims will be beneficial to the Chrysler organization, to Chrysler dealers and ultimately to the Chrysler customers in Europe. We are proud to be Chrysler's partner of choice in its efforts to further strengthen its dealer network." Fred Minturn, CEO of MSX International.

This agreement expands the relationship between Fiat/Chrysler and MSXI, whose Warranty Solutions are being successfully implemented within Fiat Group Automobiles' European network since 2007.

About MSX International

MSX International Inc. is a leading global provider of outsourced integrated business solutions, focused primarily on warranty management, dealer process improvement, and human capital solutions to automotive and truck OEMs, dealer, suppliers and other aftermarket service providers. The company leverages it more than 70 years of industry experience to provide blue-chip companies worldwide with solutions that enable them to enhance operational effectiveness and efficiencies, improve quality, reduce costs and generate revenue opportunities.

The company is headquartered in Warren, Mich. MSX has over 3,600 automotive experts in 30 countries, including its European headquarters in Cologne, Germany. To learn more, visit www.msxi.com.


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