Issue: May 2015


AUL Wins Gold for the Second Year in a Row!



by Rob White

AUL Corp., America's largest national provider of used vehicle service contracts, has been awarded Gold in the Service Contract Provider category for the 2015 Dealers' Choice Awards by Auto Dealer Monthly magazine. This is third win for AUL and the second year in a row that this award has been received.

"There is no greater honor than receiving recognition from our dealers. We strive every day to create a culture that focuses on creating a friendly, fun working atmosphere that translates into employee and customer satisfaction," said AUL COO Jimmy Atkinson.

AUL continues to enhance its systems and processes to better serve dealers. In 2015, AUL is installing a new phone system with greater capabilities and developing a new proprietary platform for business processing. Since its founding in 1990, AUL has maintained its focus on being the premier service contract administrator in America. By adding new service contract products and innovations through web solutions, AUL is committed to help ensure the success of our dealers.

"Innovation is at the core of our purpose and our team members all strive to serve others first," said Luis Nieves, Founder and CEO. "The personal touch is present in every call and contact with every agent, dealer and contract holder and we believe that differentiates us from others in the industry."

Celebrating their 25(th) year in business, AUL's commitment to service was tested in the 2014 Napa earthquake when their building suffered extensive water damage. In spite of major renovations that took three months to complete, service to dealers was never interrupted and operations continued as normal. Dedicated employees made sure that AUL didn't miss a beat during that difficult time.

The ADM Awards

This year awards were presented to companies in 27 distinctive categories of products and services. Dealers and dealership personnel rated providers in each category in four areas: the product or service provided; customer support and service; the overall value for dollars spent; and whether the dealer would recommend the provider. The complete list of winners and the feature article on the 2015 Dealers' Choice Awards will be in the August 2015 issue of Auto Dealer Monthly magazine.

About AUL Corp.

AUL Corp. founded the national used car service contract industry in 1990, with its still famous "Any Year, Any Mileage®" Vehicle Service Contract. AUL continues leading its industry and is the only provider of its type authorized to conduct business in all 50 states, as well as some Caribbean locations. AUL enjoys a long relationship with its underwriters who hold an A.M. Best rating of "A" Excellent. AUL Corp. also enjoys the longest-term relationships in the industry with its agent and dealer clients, verified by independent third party research. AUL's mission is to be the premier service contract administrator in America, by any quantifiable measurement of business activity. To find out more, please visit http://www.aulcorp.com

 



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