Issue: Dec 2016


BACE Implements Verisae Solution to Improve Service Lifecycle Management



Manufacturer Gains Visibility and Control of Serviced Assets and Subcontractors

by Jon Knox

Verisae, Inc., an Accruent company and a leading provider of cloud-based solutions that connect facilities and assets to the maintenance and service network through the Internet of Things (IoT), today announced that BACE implemented vx Maintain to organize the service and maintenance of its balers and compactors.

BACE gains visibility and control of serviced assets and subcontractors with Verisae solution.

BACE provides service and maintenance for its global clients and distributors of the heavy-duty balers and compactors it manufactures for use in the recycling and waste management industry. As a result, BACE required a solution that could offer the best visibility to its assets, including location and service history.

As BACE continues to manufacture and sell more balers and compactors each day, it has seen an increase in the demand for quality service and maintenance to extend the already impressive longevity of its products. “BACE has a reputation for outstanding customer service and we needed the ability to scale for additional growth,” said Randy Sossamon, Director of Client Services at BACE. “vx Maintain allows us to manage our equipment and subcontractors to ensure our customers get service from the right people with the right expertise.”

From break-fix events to planned and preventative maintenance, BACE can manage the work being performed, track the asset lifecycle history including repairs, service contracts, and warranties, as well as streamline the invoicing and payment process leveraging the cloud, field mobility, and analytics.

“Manufacturers like BACE understand that service offering is an important part of their business model and that advanced service lifecycle management strategies can help differentiate them from the competition,” said John Borgerding, CEO of Accruent. “Verisae is constantly staying ahead of the curve with a solution that offers the visibility and control that manufacturers need throughout the service lifecycle.”

About BACE

BACE is a global manufacturer of heavy-duty balers and compactors for use in the recycling and waste management industry, including the patent-pending SmartBaler System™. Recognized as the premier supplier to the recycling industry through our national/international distribution network, BACE manufactures the largest line of vertical balers within the industry. BACE is known for its ability to produce specialty designed equipment, consistent inventory levels, and industry leading delivery lead times. In addition, BACE offers a game changing warranty, outstanding national service & award winning customer service. BACE has quickly earned a reputation as the retail industries answer to its recycling & compaction challenges. For more information, please visit www.bacecorp.com

About Accruent

Accruent helps real estate, facilities and asset leaders deliver long-term, world-class operational and financial performance through industry-specific suites that deliver greater customer value. Accruent’s solutions are at work in more than 5,800 leading organizations worldwide, including 40 of the top 100 retailers, 25 percent of the Fortune 500, 40 percent of leading universities, all 4 of the top U.S. wireless carriers, 55 percent of U.S. hospitals as well as leading service providers managing more than eight billion square feet of property. Founded in 1995, Accruent is headquartered in Austin, Texas, with locations across the U.S. and in Canada, China, India and the United Kingdom. For more information, visit www.accruent.com

About Verisae

Verisae is a leading provider of SaaS solutions that connect the maintenance and service network globally to manage asset and equipment maintenance, energy usage, mobile workforces, environmental sustainability, and compliance for companies in the utilities, telecommunications, retail, manufacturing and service management industries. By integrating business information and processes on a common data platform with analytics to drive insight and fact-based decisions, Verisae enables our customers to reduce operating costs, improve customer satisfaction, and increase profits. For more information, visit www.verisae.com



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