BNSF Railway Company (BNSF) was recently named the 2016 recipient of the President’s Award for Logistics Excellence by Toyota Logistics Services for the third year in a row. The President’s Award is Toyota’s highest supplier honor given to service partners who demonstrate combined excellence in quality, customer service and on-time performance. BNSF also received Toyota Logistics Services’ Logistics Excellence Awards for on-time performance as well as quality.
“With regards to on-time performance BNSF continuously partnered with us to identify opportunities to improve transit times and their overall network efficiency to support our business,” said Bill Barrett, Toyota Logistics Services senior rail and truck strategy and operations manager. “When it comes to quality BNSF epitomized what it means to strategically think continuous improvement. They embraced problem solving practices (Toyota Business Practices) to identify counter measures for focus lanes, resulting in a damage rate well below our national objective.”
In 2016, BNSF handled more than 400,000 Toyota, Lexus and Scion vehicles throughout the United States and Canada. BNSF is a leader in the U.S. rail industry with one of the lowest damage rates, delivering 99.86 percent of Toyota vehicles damage-free through quality processes at automotive facilities, as well as BNSF train-handling procedures.
“It is an honor, once again, to be recognized by Toyota with its prestigious President’s Award for the third year in a row,” said Dave Fleenor, BNSF assistant vice president for automotive marketing. “We are as focused as ever on ensuring our customers’ vehicles reach their destination on-time and in factory-fresh condition, and the President’s Award is evidence of our employees’ continued efforts to provide exceptional service to our automotive customers.”
BNSF Railway is one of North America’s leading freight transportation companies. BNSF operates approximately 32,500 route miles of track in 28 states and also operates in three Canadian provinces. BNSF is one of the top transporters of consumer goods, grain and agricultural products, low-sulfur coal, and industrial goods such as petroleum, chemicals, housing materials, food and beverages. BNSF’s shipments help feed, clothe, supply, and power American homes and businesses every day. BNSF and its employees have developed one of the most technologically advanced and efficient railroads in the industry. We work continuously to improve the value of the safety, service, energy, and environmental benefits we provide to our customers and the communities we serve. You can learn more about BNSF at www.BNSF.com