A new generation of automotive customer service software is on the way! Wynn’s, a division of Illinois Tool Works, Inc., headquartered in Azusa, Calif., has selected Dealer Technology Group (DTG) of Highlands Ranch, Colo., as their strategic partner to provide a next generation software tool to assist automotive service advisors in the auto repair service industry.
Christened M.A.C.(TM) (Maintenance Advisor Companion), the new automotive customer service software tool includes two innovative and highly interactive software programs developed by DTG and marketed as Wynn’s M.A.C.(TM) Basic and Wynn’s M.A.C.(TM) Pro. Powered by DTG’s DealerLOGIX(TM) software suite, this innovation provides service advisors with the customer service tools they need at their finger tips.
“Using the DealerLOGIX(TM) sales engine