Early this year, Satyam won a long-term, multimillion-dollar deal to manage Nissanâ€™s mission-critical business applications in its North American market. In less than six months, Satyam became the sole IT service provider for Nissan North Americaâ€™s entire portfolio, which includes 321 applications in five locations across US and Canada. Nissan will count on high service standards from the Chennai GDC, resulting from Satyamâ€™s delivery flexibility and its ability to tap into its large pool of skilled professionals in Chennai.
â€œWe are looking forward to working with Satyam through this new relationship. Satyamâ€™s expertise and global presence will aid Nissan reach its IT objectives aligned to our business goals. This new facility is a significant step towards reaching these goals and objectives,â€ said Bob Greenberg, chief information officer of Nissan North America.
â€œBy completing the transition of Nissan North Americaâ€™s entire application suite ahead of schedule, in less than six months, Satyam has demonstrated its ability to win and execute large engagements in the automotive and manufacturing space,â€ said Subu D. Subramanian, director and senior vice president of Satyamâ€™s automotive and manufacturing business.
Subramanian said that this represents a significant milestone in Satyamâ€™s efforts to become an end-to-end solutions provider for global automotive customers.
â€œWe are proud to have been selected as Nissanâ€™s IT applications provider, and to be given responsibility for program management for its North American portfolio of applications,â€ he added. â€œWe look forward to expanding this relationship.â€
The agreement calls for Satyam to provide application management services for Nissanâ€™s operations and to adhere to stringent service levels. Nissan expects Satyam to deliver superior value and improved service levels.
In addition, Satyam will manage Nissanâ€™s Customer Relationship Management (Siebel) applications post deployment. Satyam also plans to provide engineering services to Nissan Europe and Japan.