Digital transformation has been one of the key industry themes for several years, but
recently it has become a major strategic priority for most organisations. As an impact of the
pandemic, and the operational and IT weaknesses that were brought into sharp relief as a
result, digital transformation of legacy systems and processes is now seen as a critical and
urgent requirement. Indeed, many industry analysts and pundits suggest that we may see
decades of innovation in this area occur over the next five years. But what is the situation
like currently and what does the future hold?
Digital transformation within manufacturing
While we are seeing more and more manufacturers invest in digital transformation initiatives,
the reason for them doing so is shifting. Prior to the pandemic, it was almost entirely
focused on business performance outcomes – improvements in efficiency and productivity,
for example – and the impact of those on the bottom line. In other words, the motives where
solely framed around mostly commercial benefits.
However, during the pandemic, the driving force swiftly changed to the mitigation of risk –
either from an operational perspective or a strategic perspective. For example, is the
organisation able to withstand significant disruption across the supply chain and cope with
volatility in demand or logistics? Is the organisation flexible and agile enough to respond to
uncertainty that was changing on a weekly, if not daily basis? Is the organisation able to
cope with large numbers of employee absences or remote (offsite or off-shopfloor) working
requirements, yet still maximise output?
While both drivers remain an important and valid case for digital transformation, another will
begin to take centre stage in 2022 – and that is sustainability.
Sustainability leading the way
Organisations across every industry and of all sizes are now recognizing the responsibility
and scrutiny being placed on them by governments, consumers, and society at large to
become much more environmentally responsible in their business activities. A recent global
sustainability report by Nielsen found that 81% of respondents feel strongly that companies
should help improve the environment by implementing new technology programs. From
waste, resource usage, carbon emissions and recycling, for example, organisations will
increasingly turn to digital transformation initiatives to optimise efficiency and productivity
and this significantly reducing unnecessary environmental impact.
For manufactures to truly make an impact they must rethink not only how they design their
products but also how they design, manage and monitor their end-to-end production
processes. But they also must not overlook how by optimising their production processes to
minimise waste and maximise efficiency and productivity will also contribute significantly to
the mitigation of any negative environmental impacts.
Having a productive and efficient production system has always been an important aspect of
manufacturing operations, with the aim being to secure profits, growth, and stakeholder
value. Yet, if a product does not meet the correct specification it goes to scrap, waste or for
rework. While many manufacturers recognise that has a negative impact on performance,
the unused resources that go in to making that product in the first place is also wasted,
whether human resource, machinery or tool wear, energy and natural resources or raw
materials. While this approach to quality is important to ensure organisations continue
operating well and keep their customers happy, their mindset must evolve to also
understand how that waste is impacting the overall environment footprint of their operations.
Efficiency and productivity in manufacturing is now quite simply becoming more about
corporate, social and environmental responsibility than just business performance.
The drive towards optimising manufacturing efficiency and productivity should no longer
centre solely around performance and profit but equally revolve around sustainability, with
sustainable practices being at the forefront of any manufacturer’s digital transformation